Billing & Invoice Questions: Who to Contact
Last updated: September 29, 2026
Who do I contact about billing, invoices, or fees?
For any question about your Corksy billing, invoices, charges, or fees, email billing@corksy.io directly.
Please note: the Corksy support team can’t access or make changes to your billing or invoices. Billing matters are handled only by the billing team, so emailing billing@corksy.io — rather than support — gets your question to the right people the first time and avoids delays.
What counts as a billing question?
Send these to billing@corksy.io:
Questions about a Corksy invoice or a line item on it
A charge or fee you don’t recognize
Updating billing details or payment for your Corksy account
Anything about your Corksy subscription costs
When you email, include your winery/store name and the invoice number (if you have it) so the billing team can look into it quickly.