Discounts FAQ

A member has an automatic club discount and I also entered a promo code — do they add together?

Not usually. Corksy applies the outcome that produces the highest total discount — a promo code replaces (rather than adds to) an order or product discount unless stacking is specifically allowed. See Discount Stacking Rules.

How do I stop an automatic discount from applying to certain customers or channels?

Use the discount’s eligibility (customers, clubs, tags, classes) and sales channel controls — only matching orders receive it. See Automatic Discounts.

I resumed a paused club member but their current package still shows “Skipped.”

Resuming a membership doesn’t change an already-set package status. Open the package, find the member, and use Edit Package Status to change them from Skipped to Open.

How do I reorder or delete POS Quick Discounts?

Go to Point of Sale → Quick POS Discounts, where you can reorder or remove your custom quick discounts.

For the full stacking logic and worked examples, see Discount Stacking Rules, and for setup see Discounts.