As a part of Corksy's services, we send a handful of email notifications to you and your customers, depending on different actions taken on the site. These email notification are automatic and does not require additional setup on your end.
Please reference the list below to see the emails sent directly to your customers. At this time, these notifications are not customizable.
The notifications referenced in this article are specific to event reservations and wine tastings.
To see an extensive list of all notifications, please visit the link here. To see the admin event reservations, please visit the article here.
In this article:
- Event and wine tasting email notifications to Customers
- What are the email triggers
- What is the email subject line
- What is the email copy
Online reservation confirmation
Trigger: Send when the customer successfully books a reservation online and the card is charged
Subject: Your reservation is confirmed!
Reservation reminder
Trigger: Send X# of days before the reservation booking date
Subject:
Reservation canceled
Trigger: Send when the customer or winery cancels the reservation
Subject: Your wine tasting event cancelled
Thank you for coming
Trigger: Send to the customer one day after their reservation date
Subject: Thank you for visiting {store_name}
