Stripe Connection
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      Troubleshooting Stripe Verification

      Have you received a violation message from Stripe? Have no fear! Corksy can help you get verified and setup.

      Messages from Stripe typically look like the ones below:

      Screen Shot 2023-04-05 at 11.53.19 AM-1

      Why did I receive this message?

      At times, Stripe is unable to verify your business because wineries fall into the "violated business" category.

      However, you can surpass this issue by providing Stripe with a few more details. 

      Verification Steps

      1. Stripe needs you to open a new support thread.
        1. Through the link provided in your email, sign in to your Stripe account and click "Contact Support"Screen Shot 2022-11-23 at 8.02.35 AM
      2. Copy and paste the subject and message exactly as it is written below (into the Stipe Support help ticket)

      Subject: My business has been flagged for closure and I've been selling wine for a long time & need to be reviewed please.

      Message:

      Hello,


      I received an email that my Stripe account is still being terminated despite submitting all necessary information to prove WRITE YOUR BUSINESS NAME is a law abiding and legitimate company. I have been with Stripe for years and have never run into this issue before.

      This is a huge time of year for us and we have many holiday email campaigns running to our customers. I am providing all necessary information to resolve this issue immediately.

      Please let me know if you need any additional information on our end.

      Thank you,
      WRITE YOUR NAME


      1.Age gate on the website: When logging into the website there is an age gate. I can provide a screenshot if necessary.

      WRITE YOUR BUSINESS URL

      2. Alcohol license. I can provide all necessary federal and state licenses allowing me to produce and sell wine.

      3. Shipping agreement (provide a signed alcohol shipping agreement with a delivery company e.g. UPS FedEx etc. which must be signed by at least the user). I can attach the contract I have with 'WRITE SHIPPING PROVIDERS NAME' allowing me to legally ship alcohol.

      4. Checkout checkout page. Please visit: WRITE YOUR BUSINESS URL & add an item to cart to verify checkout process. WRITE YOUR BUSINESS NAME is a Corksy customer.