Sovos ShipCompliant Account Connection Instructions

To connect your Sovos ShipCompliant account to Corksy, we will need the username and password of a Web Service User.

We will need you to log in to your Sovos ShipCompliant account and retrieve this information. I've provided the instructions on how to retrieve these items here:


  1. Log in to your Sovos account: Sovos ShipCompliant
  2. Navigate to User Settings:
    • Click on Settings > Users.
  3. Add a new user:
    • Click "Add user".
    • Set Role Type to "Web Service User".
  4. Retrieve credentials:
    • Note the username and password of the newly created Web Service User.
  5. Log in to your Corksy admin account:
    • Go to Settings > Shipping Compliance tab.
    • Select Sovos.
    • Enter the username and password of the created Web Service User.
    • Save.