An email address is essential when adding a new customer
An email address is required to add a new customer to your Corksy Customers for several reasons:
-
Communication: The email serves as a primary method for communicating with the customer regarding orders, promotions, and any important updates or changes to their account.
-
Verification: It helps verify the customer’s identity and prevent duplicate accounts, ensuring that each customer record is unique.
-
Access to Digital Services: If your wine club offers online account management, the email address becomes the login credential or is used for password recovery.
-
Marketing: Email addresses are key for sending newsletters, special offers, or other marketing communications to keep customers engaged.
-
Receipts and Order Confirmations: Emails are often used to send order confirmations, receipts, and shipping information to the customer.
-
Customer Support: It allows for an easy way to reach the customer for support or follow-ups regarding their membership or orders.
Requiring an email ensures you have a reliable and efficient way to manage interactions with the customer.