Running the Day: Reservations V2 Daily Reservations

Last updated: October 1, 2026

View Daily Reservations is the screen your tasting room lead keeps open. Pick the date and location at the top.

Corksy doesn't send staff alerts for new online bookings, so keep this screen open to see new bookings as they come in.

Daily snapshot

At the top of the page you'll see:

  • Total reservations
  • Available slots remaining
  • Hosts assigned
  • Ticket counts by type
  • Walk-ins vs pre-booked
  • Upsells sold

Notes for the day

A shared note field for the whole team, such as "Kitchen closes at 4:00", "Cheese boards sold out" or "Patio closed for rain".

Timeslot View

One row per timeslot. From here you can:

  • Expand a slot to see its parties
  • Create a booking
  • Check guests in
  • Change the sublocation
  • Reassign the host
  • Adjust that day's capacity

Party View

One row per reservation, across all timeslots. From here you can:

  • Check a party in
  • Move the party to another timeslot
  • Open the full reservation

The time of the first check-in is saved on the reservation. Checking a party in doesn't open a POS ticket.

Booking a reservation for a guest from the admin portal

Your team can create a reservation for a guest from the Corksy admin portal at any time, for any reason: a phone call, an email request, a walk-in, a VIP, a group, or a guest who needs help booking.

  1. Open View Daily Reservations and select the date and location.
  2. In Timeslot View, find the slot.
  3. Click the empty slot or Create Booking.
  4. Enter the guest's name, email and phone, plus tickets and any upsells. Email is required, and the guest always receives a confirmation email.
  5. Take payment. Card is selected by default.
  6. Save.

Reservations don't show on the guest's customer profile in Corksy admin yet. To find a booking later, use View All Reservations.

Staff can book beyond a slot's normal capacity. Online guests can't overbook.

Booking from the POS

If an experience has the POS sales channel ticked, staff can also book it from the Corksy POS in the tasting room.

Exporting the day

Use Export to download the selected day, including guest names, party sizes, tickets, upsells, club status, lifetime value, host, check-in status and special requests. Phone numbers aren't included in the export.