As a part of Corksy's services, we send a handful of email notifications to you and your customers, depending on different actions taken on the site. These email notification are automatic and does not require additional setup on your end.
Please reference the list below to see the emails sent to the admin (your winery). At this time, these notifications are not customizable.
The notifications referenced in this article are specific to wine club.
To see an extensive list of all notifications, please visit the link here. To see the customer-facing wine club emails, please visit the article here.
In this article:
- Wine club email notifications to Admin
- What are the email triggers
- What is the email subject line
- What is the email copy
New wine club signup
Trigger: Wineries get this notification after online signups and manual signups
Subject: New Wine Club Signup
Canceled wine club notification
Trigger: Send after the winery cancels a wine club member
Subject: A wine club has been canceled
Switched wine club notification
Trigger: Send after a customer or winery changes a wine club type for a customer
Subject: Wine club membership switched
Order processed - Shipping Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery closes and fulfills the order AKA card is charged. Do not send if the credit card fails. Do not send if ShipCompliant fails. Send to the winery only from customers who choose to ship orders.
Subject: You've received an order through Corksy!
Order processed - Pickup Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery closes and fulfills the order AKA card is charged. Do not send if the credit card fails. Do not send if ShipCompliant fails. Send to the winery only from customers who choose pickup for orders.
Subject: You've received an order through Corksy!
Order fulfilled - Pickup Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery changes the fulfillment type from unfulfilled to fulfilled AKA the package was picked up in store. Send to the winery from customers who only choose pickup for orders.
Subject: You’ve fulfilled a pickup order through Corksy!
Order fulfilled - Shipping Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery changes the fulfillment type from unfulfilled to fulfilled AKA the tracking details have been entered into Corksy. Send to the winery from customers who only choose shipping for orders.
Subject: You’ve fulfilled an order through Corksy!
