As a part of Corksy's services, we send a handful of email notifications to you and your customers, depending on different actions taken on the site. These email notification are automatic and does not require additional setup on your end.
Please reference the list below to see the emails sent directly to your customers. At this time, these notifications are not customizable.
The notifications referenced in this article are specific to wine club.
To see an extensive list of all notifications, please visit the link here. To see the admin wine club emails, please visit the article here.
In this article:
- Wine club email notifications to Customers
- New wine club signup
- Canceled wine club
- Switched wine club
- Winemakers Choice Package is open
- Customer Choice Package is open
- Customer Choice Package - Reminder to customize wines
- Order processed - shipping orders
- Order processed - pickup orders
- Order fulfilled - pickup orders
- Order fulfilled - shipping orders
- What are the email triggers
- What is the email subject line
- What is the email copy
New wine club signup
Trigger: Customer gets this notification after online wine club signups and manual signups
Subject:Thank you for joining our wine club membership!
Canceled wine club notification
Trigger: Send after the winery cancels a wine club member
Subject: Your wine club has been canceled
Switched wine club notification
Trigger: Send after a customer or winery changes a wine club type for a customer
Subject: Your wine club membership switched
Winemakers Choice Package is open
Trigger: Send to the customer after the winery hits the OPEN wine club button. Send to customers who choose pickup or shipping for orders.
Subject: Your {store_name} wine club order is ready!
Customer Choice Package is open
Trigger: Send to the customer after the winery hits the OPEN wine club button. Send to customers who choose pickup or shipping for orders.
Subject: Your wine club package is ready for your selection
Customer Choice Package - Reminder to customize wines
Trigger: Sends 2 days after the winery clicks OPEN package. Send only if the customer has not yet customized their wine selection. Sends to the customer from those who choose pickup or shipping for orders.
Subject: Reminder to customize your wine club package
Order processed - Shipping Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery closes and fulfills the order AKA card is charged. Do not send if the credit card fails. Do not send if shipcompliant fails. Send to customers who choose only shipping for orders.
Subject: Thank you for shopping with {store_name}!
Order processed - Pickup Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery closes and fulfills the order AKA card is charged. Do not send if the credit card fails. Do not send if shipcompliant fails. Send to customers who choose only pickup for orders.
Subject: Thank you for shopping with {store_name}!
Order fulfilled - Pickup Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery changes the Fulfillment status from unfulfilled to fulfilled. Send to customers who choose only pickup for orders.
Subject: {first_name}, thanks for stopping by!
Order fulfilled - Shipping Orders
Applies to Winemakers Choice and Customers Choice packages
Trigger: Send after the winery adds the tracking details to the order AKA when the Fulfillment status is changed from unfulfilled to fulfilled. Send to customers who choose only shipping for orders.
Subject: Your order is on its way!
