Finding Tracking Numbers for Shipped Orders

Overview

Tracking numbers in Corksy are stored on individual orders — they are added when an order is fulfilled, either by manually entering a tracking number or by generating a carrier label (which auto-populates tracking).

Finding the Tracking Number for a Specific Order

1. Go to Admin Portal → Orders

2. Find and open the order

3. Scroll to the Fulfillment section of the order

4. The tracking number will be listed there if the order has been fulfilled

Finding Tracking Numbers via Report

The Sales By Order (Export by SKU) report includes both order numbers and tracking information:

1. Go to Admin Portal → Reports

2. Download the Sales By Order (Export by SKU) report

3. Order numbers appear in column D; tracking information appears in column AH

⚠️ Note: The tracking field in this report may contain additional text alongside the tracking number (carrier name, notes, etc.). You may need to parse or filter that column to extract the bare tracking number if you're uploading it elsewhere (e.g., to ShipCompliant).

Browsing Tracking Numbers Without a Report

If you need to look up tracking numbers across a set of orders without using the report export:

1. Go to Admin Portal → Orders

2. Filter by Fulfillment Status: Fulfilled to show only shipped orders

3. Apply additional filters as needed (date range, state, wine club vs. eCommerce)

4. Open each relevant order to view its tracking number in the Fulfillment section

If You Use ShipCompliant (SOVOS)

If your winery uses ShipCompliant for compliance and your fulfillment location is properly configured in the SOVOS integration, tracking numbers sync to ShipCompliant automatically when orders are fulfilled. You can then run a shipment report directly in ShipCompliant for a clean, exportable list of order numbers and tracking numbers.

If tracking numbers are not appearing in ShipCompliant, see ShipCompliant Sync Issues: Orders & Tracking for troubleshooting steps.