Order Subtypes

Last updated: November 3, 2026

Overview
Order Subtypes allow you to categorize orders beyond standard order types (Online, POS, Club, etc.). They provide additional structure for reporting, filtering, and operational tracking - helping you break down sales by event, campaign, fulfillment type, or internal classification.


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What Are Order Subtypes?

Order Subtypes are custom labels applied to orders to provide more detailed categorization.

They work in addition to the standard order type and help you answer questions like:

  • Was this POS order from a special event?

  • Was this shipment part of a replacement or comp?

  • Was this a corporate gifting order?

Common examples:

  • Event

  • Corporate

  • Telemarketing

  • Outbound

  • Industry Comp

Order Subtypes help you segment and analyze orders without changing core order types.


Where to Manage Order Subtypes

To add, edit, or remove Order Subtypes:

Corksy Admin Portal → Settings → Order Subtypes

From this page you can:

  • Create new subtypes

  • Rename existing ones

  • Delete unused subtypes


Assigning a Subtype to an Order

You can set a subtype when you create a manual order, or later on any order:

  1. Open the order from Orders. Don't click Edit Order: the subtype isn't part of editing.

  2. Choose the subtype from the Order Subtype dropdown on the order's page.

  3. It saves when you choose it; there's no Save button.


Reporting & Filtering

Order Subtypes are available in:

  • Order filtering

  • Exports

  • Reporting dashboards

Reports → Sales → Sales by Order → Export has an Order Subtype column, along with the order number, customer name and shipping address.

This allows you to:

  • Track performance by campaign

  • Separate event revenue from standard POS revenue

  • Analyze corporate or bulk sales

  • Monitor comps and replacements