Overview
Order Subtypes allow you to categorize orders beyond standard order types (Online, POS, Club, etc.). They provide additional structure for reporting, filtering, and operational tracking - helping you break down sales by event, campaign, fulfillment type, or internal classification.
On This Page
What Are Order Subtypes?
Order Subtypes are custom labels applied to orders to provide more detailed categorization.
They work in addition to the standard order type and help you answer questions like:
Was this POS order from a special event?
Was this shipment part of a replacement or comp?
Was this a corporate gifting order?
Common examples:
Event
Corporate
Telemarketing
Outbound
Industry Comp
Order Subtypes help you segment and analyze orders without changing core order types.
Where to Manage Order Subtypes
To add, edit, or remove Order Subtypes:
Corksy Admin Portal → Settings → Order Subtypes
From this page you can:
Create new subtypes
Rename existing ones
Delete unused subtypes
Assigning a Subtype to an Order
Order Subtypes can be assigned when:
Creating a new Manual order
Editing an existing order
To assign manually:
Open the order
Locate the Order Subtype dropdown
Select the appropriate subtype
Save
Setting a default subtype for POS orders
You don't have to tag every POS order by hand. Corksy can automatically apply a default order subtype to POS orders, set per POS user:
In the POS, go to POS → Settings → Default Suborder Type.
Choose the subtype that should apply by default.
Repeat for each POS user/login — the default is set per POS user, so log into each one and set it.
Once set, orders placed by that POS user are automatically logged with the chosen default subtype (you can still change an individual order's subtype by editing the order).
Reporting & Filtering
Order Subtypes are available in:
Order filtering
Exports
Reporting dashboards
This allows you to:
Track performance by campaign
Separate event revenue from standard POS revenue
Analyze corporate or bulk sales
Monitor comps and replacements