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Customizing Wine Club Email Notifications

How to customize the logo, banner, subject line, body, and footer of your email notifications.

You can customize your email notifications so they match your branding. This works for wine club emails and applies the same way to eCommerce and reservation notifications.

Customize a notification

  1. From your Corksy admin, go to Settings → Notifications.

  2. Click the notification you want to edit.

  3. Adjust any of the following:

    • Store Logo – automatically pulled into the template for consistent branding.

    • Banners – add unique banners to highlight specific messaging or promotions.

    • Subject Line – edit to reflect your tone or branding.

    • Body Content – customize the email text.

    • Footer – add contact info, store hours, promotions, or links.

  4. Click Save.

Important: Don’t alter or remove the merge tags in the body — these are written in double curly braces, like {{first_name}}, {{order_number}}, and {{store_name}}. They automatically insert personalized information into each customer’s email, so editing or deleting them breaks how the email displays.


Merge tag reference

Merge tags use the format {{tag_name}}. Which tags are available depends on the specific email (an order email has order and line-item tags; a password email has reset tags, etc.). Common tags:

  • Customer: {{first_name}}, {{last_name}}

  • Store: {{store_name}}, {{store_url}}, {{store_email}}, {{admin_url}}

  • Order: {{order_number}}, {{order_date}}, {{tracking_url}}

  • Shipping address: {{address_line1}}, {{address_line2}}, {{city}}, {{state_code}}, {{zip_code}}, {{country_code}}

  • Line items: {{product_name}}, {{sku}}, {{quantity}}, {{price}}, {{img_src}}

  • Totals: {{subtotal_price}}, {{total_discounts}}, {{shipping_price}}, {{total_tax}}, {{total}}, {{total_price}}

  • Other: {{review_link}}, {{reset_password_url}}, {{expiry_hour}}


For the full list of notifications and their triggers, see the Notifications hub, plus Wine Club Email Notifications – Admin and – Customer.

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