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Manual Discount Codes

Manual Discount Codes require customers to enter a promo code at checkout in order to receive the discount.


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Create a Manual Discount Code

  1. From the Corksy Admin Portal → Discounts → Add New Discount

  2. Select: Manual Discount Code

  3. From there, configure the discount by setting the conditions outlined below - including scope, eligibility, minimum requirements, usage limits, and active dates - then click Save to activate the discount.

Customers must enter the Promo Code at checkout for the discount to apply.


Manual Discount Code Overview

Manual discounts function the same as Automatic Discounts in terms of:

  • Scope (Order, Product, Shipping)

  • Eligibility rules

  • Sales channel controls

  • Minimum requirements

  • Usage limits

  • Date scheduling

  • Product inclusions and exclusions

The key difference:

Manual discounts require a Promo Code to activate.

Important:

  • Promo codes are case-sensitive

  • Only one promo code can be active per order

  • Promo codes are evaluated alongside all automatic discounts

  • A promo code will replace an existing discount outcome only if it produces a higher total discount value


How Promo Codes Combine With Other Discounts

When a promo code is entered, Corksy evaluates it alongside every other eligible discount and applies the outcome that produces the highest total discount value.

A promo code may either:

  • Stack with other discounts – but only where stacking is allowed, and

  • Replace the current discount outcome – only when the promo code produces a higher total value than what is already applied.

A stacked promo-code discount still requires the code to be entered; it does not apply on its own. Each line item receives only one discount (the highest-value one), and only one shipping discount applies per order. For the full rules, see Discounts → How discounts combine.


Basic Information

  • Discount Name (required)

  • Promo Code (required)

  • Internal Description (optional)


Active Dates (Optional)

  • Start date

  • End date (optional)

  • Start and end times (optional)

Note: A code scheduled to start in the future can now have its start date moved back to today to activate it immediately.


Select Discount Scope

Choose what the discount applies to:

  • Order

  • Products

  • Shipping


Order Discount Setup

Order discounts apply to the entire order subtotal.

Discount Amount Options

  • Dollar amount off

  • Percentage off

  • Percentage off with maximum discount cap

Exclusions (Optional)

You may exclude:

  • Specific collections

  • Specific product types

  • Specific products

Exclusions always override inclusions.

Order discounts never stack with product discounts but may apply alongside one shipping discount.


Product Discount Setup

Product discounts apply only to eligible products.

Inclusions (Required)

You must define at least one:

  • Specific collections

  • Product types

  • Individual products

Discount Amount Options

  • Dollar amount off per item

  • Percentage off

Important:
Flat-rate discounts apply per item quantity. Increasing quantity increases the total discount value.

Each line item can receive only one discount. If multiple discounts are eligible, the highest-value discount applies.


Shipping Discount Setup

Shipping discounts apply to shipping charges only.

Scope Options

  • All shipping rates

  • Specific shipping rates

Discount Amount Options

  • Dollar amount off

  • Percentage off

  • Flat rate shipping

  • Free shipping

Only one shipping discount can apply per order.

Shipping discounts do not apply to reservation orders.


Eligibility Rules

Eligibility controls who can receive the discount.

Customer Eligibility Options

  • All Customers

  • All Clubs

  • Specific Clubs

    • Option to include paused members

  • Customers with Specific Tags

  • Customers with Specific Classes

Important Rules

  • Cancelled club memberships are never eligible.

  • Paused members must be explicitly enabled.

  • Customer tags are evaluated at the time of order.


Sales Channel Controls (Optional)

You may limit discounts to specific order types:

  • Point of Sale

  • Website

  • Manual

  • Club

  • Bulk

  • Reservations


Minimum Requirements

Minimum requirements determine whether a discount becomes eligible.

Options include:

  • No minimum

  • Minimum purchase amount (cart subtotal)

  • Minimum total item quantity

  • Minimum items from a product type

  • Minimum items from specific collections

  • Buy X products with minimum quantity

If minimum requirements are not met, the discount will not apply — even if the promo code is entered.

Reservation orders do not enforce minimum requirements.


Usage Limits

Control how often a discount can be used.

Options:

  • Maximum total uses

  • Maximum uses per customer

Usage limits apply across all channels.

Important:

  • Removing a discount from an order does not consume usage.

  • Usage limits are rechecked at order completion.

  • A discount may appear valid during checkout but fail if the usage limit is reached before completion.

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