Split payment lets you collect a single POS order from more than one payer, or across more than one payment method (for example, part on a gift card and the rest on a card). Each payer’s portion is charged separately and gets its own receipt and transaction record.
How do I split a payment at POS?
Build the order on the Corksy POS as usual, then choose to split the payment instead of charging the full total.
Choose how to split the order:
By item — assign specific line items to each payer.
By amount — enter a fixed dollar amount per payer.
By percentage — divide the total by percentage.
For each payer, choose a payment method — Cash, Card on File, or Terminal (card on the PAX device). For a saved card, select the customer whose card should be used.
Collect that payer’s portion. Once it’s paid, that row is marked paid and locked, and you continue collecting the remaining unpaid rows.
When every row is paid, the order is complete.
POS orders support mixing payment types on one order — e.g., one payer on a gift card, another on a terminal card, another in cash.
Can I step away and finish a split order later?
Yes. An in-progress split order can be resumed — the rows already paid stay paid, and you can come back to collect the remaining unpaid rows. Rows that have already been charged are protected and can’t be edited.
I charged one payer and need to go back or back out. What can I do?
Before you charge a row: you can still adjust how the order is split — reassign items, change amounts, or change a payer’s method. Make those changes before collecting that row.
After a row is charged: a split-pay POS order can’t be edited or partially refunded — Edit and Partial Refund are not available on orders that use split pay. That means there’s no way to reverse just one leg of a split from the order screen. Your options are:
Finish the order by collecting the remaining balance, or
Refund the charged payment(s) to undo the transaction. Whether a charged leg can be refunded depends on how it was paid (see below).
Refunds by payment method: Cash and Card on File can be refunded. Terminal/manual card refunds depend on your payment provider (PayEngine supports refunds). Gift card payments can’t be refunded. For the full breakdown, see Order Editing Restrictions by Payment Status.
If you need to reverse a charged leg and can’t complete or refund the order — or a refund on a split order doesn’t post correctly — contact [email protected] with the order number and which payment to reverse.